Prof. Glenn James MCCARTNEY (默希濂)fbaadmin2022-08-15T15:59:29+08:00
Faculty of Business Administration
University of Macau, E22
Avenida da Universidade,
Taipa, Macau, China
Associate Professor in Integrated Resort and Tourism Management
Associate Dean (Curriculum & Teaching)of Faculty of Business Administration
- Ph.D. in Tourism Marketing, University of Surrey, UK, 2006
- American Hotel & Lodging Educational Institute (Certified Hospitality Educator), 2004
- Dip. Social Science Research Methods, Inter-University Institute of Macau, 2003
- Dip. Law (Co.), University of Wolverhampton, UK, 1996
- BA (Hons) Business Studies, University of Teesside , UK , 1992
- MBE.Member of the Most Excellent Order of the British Empire,June 2016
- Undergraduate Courses
- Hotel and Resort Management (GAHM308)
- Conventional and Exhibition Management (GAHM305)
- Festival and Event Management (GAHM410)
- Convention and Hospitality Management Internship I (GAHM424)
- Convention and Hospitality Management Internship II (GAHM425)
- Postgraduate Courses
- Introduction to International Integrated Resort Management (HAGM710)
- Event and Entertainment Management (HAGM731)
- Meetings, Conventions, Incentives and Exhibition Management (HAGM730)
- International Hospitality Marketing Management (IRTM7011)
- Casino marketing
- Destination image and branding
- Event management/event tourism
- Tourism management
- McCartney, G., (2022). Macau’s New Gaming Legislation and Casino Post COVID-19 Recovery Considerations, Gaming Law Review, doi.org/10.1089/glr2.2022.0031
- McCartney, G., Chi In, C.L. & Pinto, J.S.d.A.F. (2022). COVID-19 impact on hospitality retail employees’ turnover intentions, International Journal of Contemporary Hospitality Management, https://doi.org/10.1108/IJCHM-08-2021-1053
- McCartney, G., Ung, C.O.L., Pinto, J.F. (2022). Living with COVID-19 and Sustaining a Tourism Recovery—Adopting a Front-Line Collaborative Response between the Tourism Industry and Community Pharmacists, Tourism and Hospitality, 3, 47–68.
- McCartney, G. & Kwok, S.S.H. (2022): Closing the Gap between Hospitality Industry and Academia Research Agendas: An Exploratory Analysis Case Study, Journal of Quality Assurance in Hospitality & Tourism, DOI: 10.1080/1528008X.2021.2024782
- McCartney, G., & Pinto, J. (2021). Macao’s COVID-19 responses: From virus elimination success to vaccination rollout challenges, The Lancet Regional Health – Western Pacific, 11, 100169.
- McCartney, G., Pinto, J., & Liu, M. (2021). City resilience and recovery from COVID-19: The case of Macao, Cities, 112, 103130.
- Liu, M.T., Wang, S., McCartney, G., & Wong, I.A. (2021). Taking a break is for accomplishing a longer journey: hospitality industry in Macao under the COVID-19 pandemic, International Journal of Contemporary Hospitality Management, 33(4), 1249-1275.
- McCartney, G., & McCartney, A. (2020). Rise of the machines: Towards a conceptual service-robot research framework for the hospitality and tourism industry, International Journal of Contemporary Hospitality Management, 13(12), 3835-3851.
- McCartney G. (2020). The impact of the coronavirus outbreak on Macao. From tourism lockdown to tourism recovery, Current Issues in Tourism, 24(19), 2683-2692.
- McCartney G.,& Cheong, S. M. K. (2020). Batman Rides Again! The impact of a superhero branded attraction on visitation to a casino resort hotel in Macao,Event Management, 24(4), 515-526.
- McCartney G. (2019). Securing Chinese mass market visitation to Cotai’s Integrated Resorts (IRs). Determinants of gaming and non-gaming attributes that influence IR selection, Tourism and Hospitality Research
- McCartney, G. (2019). Taxing tourists to manage mass tourism: A case study of Macao, Current Issues in Tourism.
- McCartney, G., & Chen, Y. (2019). Co-creation tourism in an ancient Chinese town, 中国古镇里的体验共创旅游 Journal of China Tourism Research, 16(2), 159-182.
- McCartney G., & Mihara, T. (2018). Japanese Casino & IR (Integrated Resort) Legislation & Framework. An Analysis of Key Social, Economic and Tourism Assertions, Gaming Law Review & Economics, 22(8), 441-451.
- McCartney, G.,& Ip, D. S. K. (2018). Art festival attendance: Who attends and why with implications on developing future festival attractiveness,Journal of Convention & Event Tourism, 19(3) 268-285.
- McCartney, G., & Pao, C. P. R. (2018). An examination of Sino Weibo travel blogs influence on sentiment towards hotel accommodation in Macao, Journal of China Tourism Research, 14(2), 146-157.
- McCartney, G & Leong, M. W.V. (2017). An examination of the impact of green impressions by delegates towards a trade show. Journal of Convention & Event Tourism, 19(1), 25-43.
- McCartney, G.& Zhu, Y. G. (2016). An examination of the pull and push factors influencing on hotel selection by Chinese outbound travelers, International Journal of Tourism Sciences, 16(1-2), 41-59.
- McCartney, G.(2016). Play the cards, roll the dice – the integration of casinos within Asian tourism destination development strategy, UNLV Gaming Research & Review Journal, 20(2), 1-21.
- McCartney, G. (2016). How much to a puff? Macao casino smoking ban debate and the implications to Mainland Chinese visitation, Gaming Law Review & Economics, 20(7), 571-579.
- McCartney, G.& Lei ,W. I. W. (2016). House of Cards – An analysis of Macao’s resident support for tourism and casino development, Tourism and Hospitality Research, 16(2), 144-157.
- McCartney, G. (2015). When the eggs in one basket all cracked. Addressing the downturn in Macao’s casino and VIP junket system. Gaming Law Review & Economics, 19(7), 527-537
- McCartney, G. (2015). To be or not to be? Addressing the ethical void in Macao’s tourism and casino development, Tourism Review, 70(2),150-162
- Sou K. I. S., & McCartney, G. (2015). An Assessment of the Human Resources Challenges of Macao’s MICE Industry, Journal of Human Resources in Hospitality & Tourism, 14(3), 244-266.
- McCartney, G. (2014). With or without you? Building a case for further MICE (Meetings, Incentive Travel, Conventions, Exhibitions) development in Macao, Journal of Convention & Event Tourism, 15(3), 173-197
- McCartney, G., & Pinto, J. P. (2014). The impact of celebrity endorsement in influencing destination selection on outbound Chinese travelers, Journal of Vacation Marketing, 20(3), 253-266
- McCartney, G. (2014). Get out of Jail! Locked up and detained abroad – when tourists become prisoners, Current Issues in Tourism, 17(7). 561-575.
- McCartney, G., Butler, R., & Bennett, M. M. (2009). Positive tourism image perceptions attract travellers – fact or fiction? The case of Beijing visitors to Macao , Journal of Vacation Marketing, 15(2), 179-193.
- McCartney, G. (2008). The CAT (Casino Tourism) and the MICE (Meetings, Incentives, Conventions, Exhibitions): Key Development Considerations for the Convention and Exhibition industry in Macao , Journal of Convention & Event Tourism, 9(4), 293-308.
- McCartney, G., Butler, R., & Bennett, M. M. (2008). A Strategic Use of the Communication Mix in the Destination Image Formation Process, Journal of Travel Research, 47, 183–196.
- McCartney, G. (2008). Does one culture all think the same? An investigation of destination image perceptions from several origins, Tourism Review, 63(4), 13–26.
- McCartney, G. (2008). Key considerations in adopting tourism as a destination development strategy, Euro Asia Journal of Management, 18(1), 51-61.
- McCartney, G. & Osti L. (2007). From cultural events to sport events: a case study of cultural authenticity in the Dragon Boat Races, Journal of Sport & Tourism, 12(1), 25-40.
- McCartney, G., Nadkarni, S., & Gartner, W. (2006). Macao of Macau ? A case of tourism brand image confusion among Taiwantravellers? Euro Asia Journal of Management, Issue 32, 16(2), 107-135.
- McCartney, G. (2005). The impact of the 50th Macao Grand Prix on Macao’s Destination Image, International Journal of Event Management Research, 1(1), 46-65.
- Vong, F. C. K., & McCartney, G. (2005) Mapping Resident Perceptions of Gaming Impact, Journal of Travel Research, 44. 177-187.
- McCartney, G. (2005). Hosting a recurring mega-event: Visitor raision d’être, Journal of Sport Tourism, 10(2), 113-128.
- McCartney, G. (2005) Casinos as a Tourism Redevelopment Strategy – The Case of Macao , Journal of Macau Gaming Research Association, 2, 40-54.
- McCartney, G. J. (2013). Introduction to Tourism Management: An Asian Perspective, McGraw-Hill Publications.
- McCartney, G. J. (2010). Event Management: An Asian Perspective, McGraw-Hill Education.
- McCartney, G. J. (2008) ‘Introduction to MICE Management – A Training Manual’. Macao Tourism & Casino Career Centre, MacaoSAR Government.
- Robinson, T., McCartney, G. J. & Lempert, Z. S. (2002) ‘Gearing Up for International Tourism’, Pacific Asia Travel Association (PATA) with Hangshou Tourism Commission, China . PATA Thailand.
- McCartney, G. (2020). Integrated Resort (IR) and Casino Tourism. A global hospitality trend but a sure win?, in M. A. Gardini., M.C. Ottenbacher., & M Schuckert (Eds.), Routledge Companion to International Hospitality Management, Routledge, 199-210.
- McCartney, G. J. (2017). ‘Accommodation and MICE’, in R. Wood (Ed.), Hotel Accommodation Management, Routledge Hospitality Essentials Series, 110-125. Companion website: https://www.routledge.com/cw/wood
- McCartney, G. J. (2017). ‘Managing accommodation in Integrated Resorts’, in R. Wood (Ed.), Hotel Accommodation Management, Routledge Hospitality Essentials Series, 94-109. Companion website: https://www.routledge.com/cw/wood
- McCartney, G. J. (2017). ‘Betting on Casino Tourism Resilience: a Case Study of Casino Expansion in Macao and the Asia Region, in R. W. Butler (Ed.) Tourism and Resilience, CAB International, 195-205.
- McCartney, G. J. (2017). ‘Events within Asia’s Integrated Resorts’ in Harris, J. & Wise, N. (Eds), Regeneration, Events, Sport & Tourism, Contemporary Geographies of Leisure, Tourism and Mobility, Routledge: London, 134-146.
- McCartney, G. J. (2010). ‘Stanley Ho Hung-sun: The ‘King of Gambling’ in Butler, R. & Russel, R. (Eds), Giants of Tourism, CABI Publishing.
- McCartney, G. J. (2010). ‘The Implications and Effects of the Handover of Colonies – Macau’ in Butler, R. & Wantanee, S. (Eds), Tourism and Political Change, Goodfellow Publishers, UK.
- McCartney, G. J. (2006) ‘Casino Gambling in Macao: Through Legalisation to Liberalisation’, in Hsu, C.H.C. (Ed), Casino Industry in Asia Pacific: Development, Operation, and Impact, New York: Haworth Hospitality Press, 37-58.
- Plataforma, 15th July 2022, ‘Pitching a Macao tourism recovery strategy for 2023 – 2033’, pp.12-13
In English https://www.plataformamedia.com/en/2022/07/15/pitching-a-macao-tourism-recovery-strategy-for-2023-2033/
In Portuguese https://www.plataformamedia.com/2022/07/15/apresentar-uma-estrategia-de-recuperac%cc%a7a%cc%83o-em-macau-para-2023-2033/
In Chinese https://www.plataformamedia.com/zh-hant/2022/07/15/2023至2033年澳門旅遊業復甦策略提案/
- Ponto Final, 11th July 2022, ‘A resiliência da cidade turística: a capacidade de recuperar (e reconstruir)’/‘Tourism city resilience: the ability to recover (and rebuild)’, pp.10
- Inside Asia Gaming, May 2022, ‘Labor of love’, pp.64-71
- Macau Business, May 2022, ‘What is diversification in Macau?’, pp.44-49 https://www.macaubusiness.com/opinion-what-is-diversification-in-macau/
- Asia Gaming Brief, February 2022, ‘Macau bidders need to pay close attention to government vision’, pp.30-31 https://agbrief.com/intelligence/25/01/2022/macau-bidders-need-to-pay-close-attention-to-government-vision/
- Macau Business, October 2021, ‘The COVID-19 endgame for Macau’, p.16
- Inside Asia Gaming, July 2021, ‘Immunity Imperative’, pp.78-84
- Casino.org, 7th March 2020, Global Impact as COVID-19 Hits the West and Macau Finds a New Coronavirus Case: More Questions Arise
- Casino.org, 24th February 2020, Most Macau Casino Reopened, But Expect Lengthy Recovery After Coronavirus Shutdown, Says Expert
- Asia Gaming Brief, December 2019, ‘Macau 2020 and beyond’, pp.40-41.
- Inside Asia Gaming, September 2019, ‘No second prize’, pp.48-54.
- Inside Asia Gaming, May 2019, ‘Nepal’s IR opportunity’, pp.44-50.
- Inside Asia Gaming, July 2018, ‘License to thrill: How casino re-tendering will shape Macau’s future’, pp.30-33
- Inside Asia Gaming, November 2017, ‘Macau city branding strategy’, pp.32-34.
- Inside Asia Gaming Magazine, March – July 2017: Japanese Integrated Resort Development
|March 2017||The Japanese Integrated Resort|
|April 2017||Finding the perfect Japanese IR mix|
|May 2017||From pachinko to sumo wresting: The building of a Japanese IR|
|June 2017||(Mis)calculating social costs and consequences of Japan’s IR development|
|July 2017||Winning a Japanese IR concession|